Privacy Policy
This Privacy Policy explains how Sellute collects, uses, stores, shares, and protects your personal information when you use our website and services.
Quick Highlights
We collect limited personal and usage data to provide and improve our services.
Cookies are used for essential functionality and, where legally required, optional tracking only with consent.
We retain personal data only as long as necessary for service, legal, and security purposes.
You may request access, correction, or deletion of your personal data by contacting us.
On this page
Overview
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Definitions
Account
A unique account created for You to access our Service or parts of our Service.
Affiliate
An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or voting securities.
Company
SELLUTE BUSINESS SOLUTIONS PVT LTD, padmini residency, Sri Raghavendra Nagar Colony Rd, Annapurna Nagar, Sri Raghavendra Nagar, Kalyanpuri, Uppal, Hyderabad, Telangana 500039. Referred to as "the Company", "We", "Us", or "Our".
Cookies
Small files placed on Your device by a website, containing details of Your browsing history and other website functionality data.
Country
Telangana, India.
Device
Any device that can access the Service, such as a computer, mobile phone, or tablet.
Personal Data / Personal Information
Information that relates to an identified or identifiable individual.
Service
The Website.
Service Provider
Any natural or legal person who processes data on behalf of the Company.
Usage Data
Data collected automatically, either generated by use of the Service or from the Service infrastructure itself.
Website
sellute, accessible from www.sellute.com.
You
The individual or legal entity accessing or using the Service, as applicable.
Interpretation and Definitions
The words whose initial letters are capitalized have meanings defined under the following conditions. These definitions shall have the same meaning whether they appear in singular or plural.
Collecting and Using Your Personal Data
Types of Data Collected
While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You.
Personal Data
- Email address
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your device’s IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, unique device identifiers, and other diagnostic data.
When You access the Service by or through a mobile device, We may collect information such as the type of mobile device, unique mobile ID, mobile IP address, mobile operating system, browser type, unique device identifiers, and other diagnostic data.
We may also collect information that Your browser sends whenever You visit Our Service or access it through a mobile device.
Use of Your Personal Data
- To provide and maintain our Service, including monitoring usage.
- To manage Your Account and registration.
- For the performance of a contract related to products or services You purchase from Us.
- To contact You by email, telephone, SMS, push notifications, or similar communications.
- To provide news, offers, and information about related goods, services, and events, unless You opt out.
- To manage and respond to Your requests.
- For business transfers, including merger, acquisition, restructuring, or sale of assets.
- For analytics, usage trend analysis, campaign effectiveness, and service improvement.
Retention of Your Personal Data
The Company retains Personal Data only for as long as necessary for the purposes set out in this Privacy Policy.
Where possible, We apply shorter retention periods and reduce identifiability by deleting, aggregating, or anonymizing data.
Unless otherwise stated, the retention periods below are maximum periods and data may be deleted sooner when no longer needed.
Retention Periods
- User Accounts: retained for the duration of the account relationship plus up to 24 months after account closure.
- Support tickets and correspondence: up to 24 months from ticket closure.
- Chat transcripts: up to 24 months for quality assurance and staff training.
- Website analytics data, including cookies, IP addresses, and device identifiers: up to 24 months from collection.
- Server logs, including IP addresses and access times: up to 24 months for security monitoring and troubleshooting.
Data May Be Retained Longer When Necessary
- To comply with legal obligations.
- To establish, exercise, or defend legal claims.
- At Your explicit request.
- Because data remains in backup systems scheduled for routine deletion.
After Retention Periods Expire
- Deletion: Personal Data is removed from Our active systems.
- Backup retention: Residual copies may remain in encrypted backups for a limited period.
- Anonymization: Personal Data may be converted into anonymous statistical data and retained indefinitely.
Transfer of Your Personal Data
Your information, including Personal Data, may be processed at the Company’s operating offices and in other locations where parties involved in processing are located.
This means Your data may be transferred to and maintained on computers located outside Your state, province, country, or other jurisdiction where data protection laws may differ.
Where required by applicable law, We will ensure international transfers are subject to appropriate safeguards and supplementary measures.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information directly within the Service.
You may also update, amend, or delete Your information by signing into Your Account, if applicable, or by contacting Us.
We may retain certain information where We have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before such transfer becomes subject to a different Privacy Policy.
Law Enforcement
The Company may disclose Your Personal Data if required by law or in response to valid requests by public authorities, such as a court or government agency.
Other Legal Requirements
- To comply with a legal obligation.
- To protect and defend the rights or property of the Company.
- To prevent or investigate possible wrongdoing in connection with the Service.
- To protect the personal safety of users or the public.
- To protect against legal liability.
Security of Your Personal Data
The security of Your Personal Data is important to Us, but no method of transmission over the Internet or electronic storage is 100% secure.
While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children's Privacy
Our Service does not address anyone under the age of 16.
We do not knowingly collect personally identifiable information from anyone under 16.
If We become aware that We have collected Personal Data from anyone under 16 without verified parental consent, We take steps to remove that information.
Where consent is required by law, We may require parental consent before collecting and using such information.
Links to Other Websites
Our Service may contain links to third-party websites that are not operated by Us.
If You click a third-party link, You will be directed to that third-party site.
We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of changes by posting the new Privacy Policy on this page.
We will also let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective, and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, You can contact us by email at info@sellute.com.
Need help with this policy?
If you have any questions about how your information is handled, reach out to our team and we will help you.